Service and Parts FAQ

Service and Parts FAQs at Mercedes-Benz Tuscaloosa

Although we're most known for our sprawling new Mercedes-Benz inventory, Mercedes-Benz of Tuscaloosa also offers a variety of other automotive services. Our Service Center supports our customers with regular maintenance and Mercedes-Benz repairs near Columbus, MS and our Parts Department can get you authentic car parts for your personal projects. Our service professionals are friendly and always willing to lend a helping hand.

Car maintenance confuses more drivers than you'd think, so we wanted to lay down some frequently asked questions that we tend to see at our Mercedes-Benz Service Center.

Service FAQs

How Frequently Should I Bring My Car in for Maintenance?

The answer to this question varies a little from model to model, but a good catch-all rule is every 10,000 miles or once a year, whichever comes first. Check your owner's manual or give us a call to determine the exact intervals your Mercedes-Benz should go in for regular maintenance.

When Should I Rotate My Tires?

You should rotate your tires around every 6,000 miles driven. This helps ensure that wear is being distributed evenly among your four tires. This helps your set of tires last longer and perform better, so don't put off tire rotations near Meridian. Tire rotations are a quick procedure, so just schedule ahead of time and we can make the whole process quick and painless.

What Does the Check Engine Light Mean?

Your check engine light could indicate a variety of different issues from a loose fuel cap to an issue with the catalytic convertor. It can be almost impossible to pin down the culprit causing the light on your own, but we have special tools that quickly let us diagnose the issue. If your engine light comes on, don't hesitate to bring your vehicle in, as often engine issues can snowball into costly fixes when not addressed.

How Do I Schedule an Appointment?

To schedule an appointment at our Service Center, you can give us a call at 205-556-1111 or use our Online Scheduling Tool to make an appointment at your convenience from the comfort of your own home.

How Long Will My Repairs Take?

Unless you're just getting regular maintenance, we unfortunately cannot guarantee a timeframe until we've actually gotten into the work. Often the scope of auto issues don't come into focus until the vehicle is already being looked at. We can, however, keep you updated as soon as we find the cause of an issue and provide a revised timetable as we figure it out.

Parts FAQs

What Are OEM Auto Parts?

OEM stands for Original Equipment Manufacturer, which means an OEM part is an automotive part originating from the car's manufacturer. In our case this means an authentic Mercedes-Benz part, otherwise known as the only kind of part we use in our service and repairs.

Why Use Authentic Auto Parts?

Using authentic auto parts is very important to ensure your vehicle is operating at its full potential. Using aftermarket parts often just results in lowered performance and may sometimes even exasperate the problem. Be sure to get repairs only with authentic Mercedes-Benz parts at our Tuscaloosa Service Center.

Can I Order a Specific Part?

You can order parts online from our Parts Center, making your next personal project easier than ever. Don't scour buy/sell pages looking for a part when you can get it brand-new from our dealership.

Stop by in Person

If you're interested in learning more about our Service and Parts, then just stop by our dealership in person. Our service professionals are happy to answer any questions you may have, so don't hesitate to make the drive from Meridian.

Mercedes-Benzof Tuscaloosa

3200 Skyland Blvd. E
Directions Tuscaloosa, AL 35405

  • Sales: 205-556-1111

Hours

  • Monday 8:30 AM - 5:30 PM
  • Tuesday 8:30 AM - 5:30 PM
  • Wednesday 8:30 AM - 5:30 PM
  • Thursday 8:30 AM - 5:30 PM
  • Friday 8:30 AM - 5:30 PM
  • Saturday 9:00 AM - 5:00 PM
  • Sunday Closed
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